Frequently Asked Questions
What is demi-fine jewellery?
Demi-fine jewellery bridges the gap between costume and fine jewellery, offering high-quality pieces at more accessible prices.
What materials are used in your jewellery?
Our jewellery is crafted from pure silver and adorned with natural gemstones, ensuring durability and timeless elegance.
How should I care for my jewellery?
To maintain your jewellery's shine, store it in a dry place, avoid contact with water and chemicals, and clean it gently with a soft cloth.
Are your gemstones ethically sourced?
Absolutely. We prioritize sustainability and ensure all our gemstones are ethically sourced.
What is your return & exchange policy?
We unfortunately don't offer returns. However, if the goods are inspected and in good condition, we can offer you store credit or an exchange for another product. Please reach out to us at our email somethingtsimple0404@gmail.com for more details.
What is your shipping policy?
- We ship all domestic orders within 7-10 business days!
- You will receive a tracking number after you place the order.
How do I contact customer service?
You can reach our customer service team via email or live chat on our website.
What payment methods do you accept?
We accept various payment methods, including cash on delivery, credit/debit cards, UPI, and other major payment platforms.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number to monitor your package's journey.